Terms of Service

ViralBoss provides software tools that help businesses plan, create, schedule, and publish social media content. Features may include content inbox, AI-assisted writing, Brand Brain profiles, campaign planning, content calendars, analytics, and connections to third-party social platforms.

We may add, change, or remove features at any time. Beta or early features may be less reliable or subject to additional limits.

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company, you represent that you have authority to bind that organization to these Terms.

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at support@viralboss.app if you suspect unauthorized access.

You must provide accurate registration information and keep it up to date. We may require email verification before granting full access.

ViralBoss may offer paid subscription plans and a free trial (currently 7 days where stated in the product). Trial and plan details, including prices in Nigerian Naira (NGN) or other currencies, are shown at signup or in your account settings.

Unless otherwise stated, subscriptions renew automatically at the end of each billing period until canceled. You authorize us and our payment processors to charge your selected payment method for recurring fees, taxes, and applicable charges.

You may cancel before renewal to avoid future charges. Fees already paid are generally non-refundable except where required by law or explicitly stated in a promotion. We may change pricing with reasonable notice; continued use after the effective date constitutes acceptance.

Plan limits (such as posts per month, connected accounts, or team seats) are enforced in the product. Exceeding limits may require an upgrade or may result in restricted functionality.

You retain ownership of content you upload or submit ("User Content"), including business information, media files, captions, brand guidelines, and instructions you provide to the Service.

You grant ViralBoss a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting, processing, or AI assistance), display, and distribute User Content solely to operate, improve, and provide the Service—including scheduling and publishing to platforms you connect.

You represent that you have all rights necessary to submit User Content and that it does not infringe third-party rights or violate applicable law or platform rules.

The Service uses automated and AI-assisted tools to analyze your business, suggest content, and generate drafts. AI output may be inaccurate, incomplete, outdated, or inappropriate for your audience or jurisdiction.

You are solely responsible for reviewing, editing, and approving all content before publication. ViralBoss does not guarantee that AI-generated content will be error-free, compliant with advertising or industry rules, or suitable for any particular purpose.

Do not rely on the Service as legal, financial, medical, or professional advice.

Connecting Instagram, Facebook, LinkedIn, TikTok, X, YouTube, or other platforms requires you to authorize third-party integrations and to comply with each platform's terms and developer policies.

You control when content is scheduled or published. By using scheduling or publish features, you instruct us to transmit content to connected platforms on your behalf. We are not responsible for actions taken by social networks, including takedowns, account restrictions, or API changes.

You may disconnect integrations at any time where the product supports it. Disconnecting may limit or disable publishing features.

You agree not to:

• Use the Service for unlawful, fraudulent, or harmful purposes;
• Post content that is defamatory, harassing, hateful, obscene, or infringes intellectual property;
• Send spam, misleading ads, or content that violates platform community standards;
• Attempt to bypass security, scrape the Service, or reverse engineer our software except as permitted by law;
• Share account access with unauthorized users or resell the Service without permission;
• Upload malware or interfere with the Service's operation;
• Use the Service to process personal data you are not authorized to share.

We may suspend or terminate access if we reasonably believe you violated these Terms or pose a risk to the Service, other users, or third parties.

The Service, including software, design, trademarks, and documentation (excluding User Content), is owned by ViralBoss Technologies Ltd or its licensors and protected by intellectual property laws. These Terms do not grant you any rights to our branding or underlying technology except the limited right to use the Service as intended.

Feedback you provide may be used by us without restriction or compensation.

The Service integrates with third parties such as social networks, OAuth providers, AI model providers, email delivery, hosting, analytics, and payment processors. Your use of those services is subject to their own terms and privacy policies.

We are not responsible for third-party products, outages, or policy changes. Links to external sites are provided for convenience only.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted or error-free operation, specific business results, follower growth, or that published content will remain available on third-party platforms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRALBOSS TECHNOLOGIES LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY THOUSAND NIGERIAN NAIRA (₦50,000), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY APPLICABLE LAW.

You will defend, indemnify, and hold harmless ViralBoss Technologies Ltd and its affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from your User Content, your use of the Service, your connected social accounts, or your violation of these Terms or applicable law.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your account for breach of these Terms, non-payment, legal requirements, or extended inactivity, with notice where reasonable.

Upon termination, your right to access the Service ends. Sections that by nature should survive (including payment obligations, disclaimers, limitation of liability, and indemnification) will survive.

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules.

Before filing a claim, you agree to contact us at legal@viralboss.app to attempt informal resolution. Subject to mandatory consumer protections, courts in Lagos, Nigeria shall have exclusive jurisdiction over disputes not resolved informally, unless we agree otherwise in writing.

We may update these Terms from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be notified by email or in-app notice. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

These Terms, together with our Privacy Policy, are the entire agreement between you and ViralBoss Technologies Ltd regarding the Service.

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.