Privacy Policy

ViralBoss Technologies Ltd operates ViralBoss at viralboss.app, an AI-assisted social media platform for businesses. For privacy inquiries, contact privacy@viralboss.app.

We collect information in the following categories:

Account information. Name, email address, password (stored in hashed form), verification codes, and profile details you provide in settings.

Business and onboarding data. Company name, website, industry, location, business description, brand voice preferences, marketing goals, and AI analysis results from your onboarding wizard.

Content you submit. Text, URLs, photos, videos, voice notes, PDFs, captions, campaign details, calendar entries, and Brand Brain sections you create or edit.

Social and integration data. When you connect social accounts, we receive connection status, platform identifiers, and tokens managed through our integration partners. We do not store your social network passwords when you use official OAuth flows.

Usage and device data. Log data, IP address, browser type, device identifiers, pages viewed, feature usage, error reports, and approximate location derived from IP.

Payment information. Billing plan, transaction history, and limited payment details processed by our payment provider. We do not store full card numbers on our servers.

Communications. Messages you send to support and transactional emails (verification, password reset, service notices).

We use information to:

• Provide, maintain, and improve the Service;
• Create and manage your account and workspace;
• Run AI features (website analysis, Brand Brain, content and campaign generation);
• Schedule and publish content to platforms you authorize;
• Process subscriptions, trials, and payments;
• Send verification codes, security alerts, and service-related messages;
• Monitor performance, debug issues, and prevent fraud or abuse;
• Comply with legal obligations and enforce our Terms;
• With your consent or as otherwise disclosed at collection, send marketing communications.

To power Brand Brain, content suggestions, and campaign planning, we may send portions of your business profile, content inputs, and connected account metadata to AI service providers (such as OpenAI or similar vendors). Those providers process data under their terms and our agreements with them.

Do not submit sensitive personal data (health, financial account numbers, government IDs of third parties, etc.) unless necessary and lawful. You are responsible for ensuring you have a lawful basis to share data you upload.

We do not sell your personal information. We may share information with:

• Service providers who host infrastructure, deliver email (e.g. Resend), process payments, provide OAuth and publishing integrations, run AI models, analytics, and customer support tools—bound by confidentiality and data-processing obligations;
• Social platforms you connect, when you instruct us to publish or when required for authentication;
• Professional advisers (lawyers, accountants) under confidentiality;
• Authorities when required by law, court order, or to protect rights, safety, and security;
• Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

Aggregated or de-identified data that cannot reasonably identify you may be used for analytics and product improvement.

We are based in Nigeria. Your information may be processed in Nigeria and other countries where we or our providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses or vendor security programs) for cross-border transfers.

We retain information while your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

When you delete content or close your account, we delete or anonymize data within a reasonable period, except where backup copies, legal holds, or legitimate business needs require longer retention.

We use administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, and secure credential handling for integrations.

No method of transmission or storage is completely secure. You are responsible for safeguarding your password and connected social accounts.

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you;
• Object to or restrict certain processing;
• Withdraw consent where processing is consent-based;
• Request a copy of your data in a portable format;
• Opt out of marketing emails via unsubscribe links;
• Lodge a complaint with a supervisory authority.

To exercise rights, email privacy@viralboss.app. We may verify your identity before responding. Nigerian users may also have rights under the Nigeria Data Protection Act 2023 and related regulations.

You can update profile information in account settings and disconnect social integrations in the product where supported.

We and our partners use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, and improve the Service.

Essential cookies are required for authentication and security. Analytics cookies help us understand how the product is used. You can control non-essential cookies through browser settings; disabling essential cookies may limit functionality.

We do not use cookies to sell personal information to third-party advertisers.

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact privacy@viralboss.app and we will take appropriate steps to delete it.

The Service may link to third-party websites or platforms. Their privacy practices are governed by their own policies. We encourage you to review policies for Instagram, Meta, LinkedIn, TikTok, X, YouTube, and other services you connect.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice. Continued use after changes take effect means you accept the updated policy.

ViralBoss Technologies Ltd
Email: privacy@viralboss.app
Support: support@viralboss.app

See also our Terms of Service.